Help Center

Mattress Questions

Which is the best mattress for kids?
Thinking about getting a new mattress for your little one? You have come to the right place. We have two fantastic mattress... Read More
What is the firmness level of your mattresses?
When choosing a new mattress, understanding the firmness level is one of the most important factors for making the right decision. Because... Read More
How do you clean mould on a mattress?
If you have started to notice some unusual things with your mattress, you may have a mould issue on the mattress. There... Read More
How do I measure mattress indentation?
If you feel that your mattress has a noticeable indentation, we will guide you through how to measure this accurately. A small... Read More
How do you clean the mattress after liquid accidents?
If you have had a liquid accident on your mattress, you have come to the right place to learn how to clean... Read More
How do I store my mattress?
There are many situations where you may wish to store your mattress, so it is important to know the right way to... Read More
What bed frame can I use with my mattress?
Congratulations on upgrading your sleep with a Peace Lily Mattress! It is a fantastic choice that will provide premium comfort for many... Read More
How much weight can your mattresses support?
Rest assured that both our latex and Hybrid mattresses can easily support you as you sleep. We designed all our mattresses with... Read More
Is the mattress cover removable?
Unfortunately, the organic cotton cover for both Latex and Hybrid mattresses is not removable. This is because the cover plays a crucial role... Read More
How long does it take for the latex mattress to decompress?
The latex mattress will usually take around 4-6 weeks to fully decompress once it has been removed from the box and set... Read More
Do Slight Variations in Dimensions Occur With Your Products?
Every Peace Lily product is designed and made through artisanal craftsmanship, which is a testament to our desire to craft authentic solutions... Read More
Is your mattress suitable for co-sleeping with kids?
Co-sleeping with kids is a widely debated topic amongst most experts and parents. We know that parents can sometimes have unexpected visitors... Read More
How Do I Set Up My New Mattress? Anything I Need To Know?
Congratulations on upgrading your mattress! You have made a great decision and we are here to help you start your journey for... Read More
Does the Peace Lily Latex Mattress use a zoned support system?
For those who do not know, a zoned support system is when the mattress has different firmness levels built into it that... Read More
What Are The Weights And Dimensions Of Your Mattresses?
We offer a range of different sizes for our Latex and Hybrid mattresses. Because of this the mattress dimensions and weights are... Read More

General Questions

What chemicals do you use to form the latex from a liquid to a solid?
All our latex products, such as the Latex Mattress, are made with 100% natural Dunlop latex. We do not use any synthetic... Read More
Is there a smell that comes with Latex?
Latex can usually have an initial distinct smell that can come from the material while it is still fresh. This is because... Read More
What if I have a latex allergy?
At Peace Lily, we strive to ensure safe sleep for everyone, designing our products and coverings to limit the potential for an... Read More

Other Products Questions

Why is the Peace Lily Mattress Protector not waterproof?
At Peace Lily, we are committed to creating sustainable solutions for your sleep. All of our products, including the Peace Lily Mattress... Read More
How do I secure it on the mattress?
A mattress topper is a wonderful way to enhance the comfort of your mattress. Our Peace Lily Mattress Toppers will hold into... Read More
Is there a smell with the Kapok Pillow?
The Kapok Pillow is a fantastic option for your sleep, offering numerous natural benefits. It is practically odourless, provides an easily adjustable... Read More
Which pillow is the best for kids?
Choosing which pillow to sleep on is a tricky but important decision, especially for kids. It’s crucial for their comfort and to... Read More

Useful Pages

Deliveries & Shipping

Learn more about shipping policy, time to dipatch and delivery options.

100 Night Trial

Learn more about 100 Night Trial and return — terms & conditions apply.

Warranty

Learn more about our industry-leading warranty.

Finance Options

Learn more about about Sleep Now Pay Later options.

Honest Pricing

Learn more our Honest Pricing policy. Lowest price all year round.

NDIS Registered Providers

Learn about our NDIS-approved sleep solutions and disability support.

Ask Us Anything!

Happy to help! Replying within office hours 9am -7pm Mon-Fri

Call Us

1800 695 459
1800 MY LILY

Email Us

info@peacelily.com.au

Complete Your Sleep Set

MATTRESSES

Elevate the comfort of your mattress

BED

Fully adjustable for sleep and more

TOPPER

Elevate the comfort of your mattress

PILLOWS

Perfect neck support all night long